Privacy Policy

Scope: This Privacy Policy covers Austin Hotel & Lodging’s treatment of personally identifiable information that The Austin Hotel & Lodging collects when you are on the Austin Hotel & Lodging web site (“Site”). This policy does not cover the treatment of personally identifiable information that may be collected by other web sites (“Third-Party Sites”) that Austin Hotel & Lodging links to or is otherwise affiliated with.

Information Collection and Use: Austin Hotel & Lodging collects personally identifiable information when you register for an account or purchase products or services. Austin Hotel & Lodging also collects information from your browser including browser type, browser version, browser settings, operating system, pages visited, your IP Address, and Cookies. Austin Hotel & Lodging uses this information for general purposes such as allowing you to add products and services to your shopping cart, tailoring the content within the Site to match your interests, and ensuring that the site continues to operate properly with commonly used operating systems and browsers. Your IP Address will be stored and used for security purposes to prevent fraud and other illegal activity.

Children under the age of 13 are prohibited from submitting personal information to Austin Hotel & Lodging. Federal Law prohibits websites from collecting and/or distributing personal information from children without parental consent. At this time, Austin Hotel & Lodging has no effective means to obtain and track parental consent. Therefore, Austin Hotel & Lodging must prohibit the submission of personal information from children under the age of 13.

Information Sharing and Disclosure: Austin Hotel & Lodging will not sell or rent your personally identifiable information to anyone. Austin Hotel & Lodging may need to send personally identifiable information about you to other companies or people in order to provide you with a product or service you’ve requested. Austin Hotel & Lodging may also send your personal information to others when required to do so by law.

Cookies: Cookies are small text files that are downloaded to your computer. Cookies cannot damage your computer. Cookies, by themselves, cannot be used to identify you. Unless you’ve chosen to submit personal information to Tix though registration or the purchase of products and/or services, Tix cannot identify you. Cookies are used by Tix to allow the smooth operation of the Site and to track your activity so that we may tailor the content of the Site to match your interests.

Changes: Austin Hotel & Lodging may change this policy from time to time. Any changes will be posted on this Site.

Refunds: All payments made and/or reservations require a 24 hour cancellation before start of event in writing to [email protected] for full refund.